Delivery generally takes about four to eight weeks from the time we receive payment (excluding concert tickets). As a nonprofit organization, we don’t have the storage capacity nor the financial capability to pre-order items and carry a large inventory like a retail business. Orders for the exact number of gifts are placed to a vendor within days of the donation being made. You will receive notification via mail if there is a significant delay beyond the average four-to-eight-week time frame.

Concert tickets are sent via First Class mail about two to three weeks prior to the event (with full payment by charge card). If you have not received your tickets a week prior to the concert, contact us.